Digital literacy refers to the ability to use computers, tablets, smartphones, and other devices effectively for learning, communicating, and collaborating. It includes skills that include navigating online resources, understanding information presented visually, and creating content.

The ever-expanding demand for remote support has encouraged education institutions to create a more user-friendly environment, where new updates and features are oriented to being just as accessible to students and lecturers as technicians. This has b...

Zoho Assist, the ultimate remote support tool, and Zoho CRM, a global multi-purpose CRM empowering over 250,000 businesses across 180 countries to convert more leads and customers, have joined hands. The best of both worlds now work...

The events of the past year have had an immense and likely long-lasting impact on the global economy, the job market, and education systems. Last year, Microsoft and LinkedIn committed to an ambitious goal of helping 25 million job seekers around the globe get the skills they need to land a job in t...

If you make a ton of local and international business calls every day—or you are a growing startup that changes offices often—or you have a big team and want to assign specific calls to specific agents using interactive voice response (IV...