English ZoneOne, a leading provider of English language learning solutions, has selected Student Experience Management to implement an integrated student recruitment, admission, and registration solution utilizing the Zoho One platform. The solution encompasses Zoho CRM to manage all parts of the st...

As Higher Education Institutions (HEIs) face mounting pressure to improve student outcomes and meet the changing needs of students and the job market, effective Academic Quality Management (AQM) has become more critical than ever. AQM is a systematic approach that ensures that the academic programs ...

The concept of the "student as the consumer" has become increasingly important in the higher education landscape, as students have become more discerning about their choices and more vocal about their expectations. In this blog post, we'll explore how this concept should influence practice...

The higher education enrollment process involves a complex decision-making process for consumers (students and their families) as they evaluate the different educational institutions and programs available to them. Here are some consumer behavior principles that higher education institutions should ...

The process of onboarding new students to higher education institutions can be a time-consuming and labor-intensive task for universities. From enrollment paperwork to academic advising, the onboarding process requires a significant investment of time and resources. However, recent advances in chatb...

As you work to prepare for the upcoming academic year, one of the most important tasks you can tackle is creating a warm and welcoming environment for incoming freshmen. Whether it’s their first time living on campus or attending classes online, being welcomed by students and faculty can make all th...

Marketing is evolving at a rapid pace. Various tools have made data easily available, and this has changed every aspect of how you as a business interact with visitors, prospects, leads, and customers. If your institution has a digital marketing strategy, you should already know ...

The way that prospective students make decisions when selecting courses and education providers is messy - and it has recently become even messier. There are things that student experience designers know about how these purchase decisions are made. We know that what happens between trigger and purch...

We’re excited to announce the launch of Zoho Contracts—Zoho’s take on contract lifecycle management (CLM). With this launch, we’ve reached a new milestone in Zoho’s journey of providing software solutions to run an entire business on the cloud. To our already impressive arsenal of functions, su...