Launching Zoho Voice

If you make a ton of local and international business calls every day—or you are a growing startup that changes offices often—or you have a big team and want to assign specific calls to specific agents using interactive voice response (IVR), then we have good news for you.

The Zoho team understand the complexity of handling business calls while working from home or on the road. So we built a highly dependable and flexible cloud telephony software that allows you to easily connect with your students, faculty, partners, and vendors from wherever you are. We’re thrilled to announce the release of Zoho Voice—an online business phone software that can be used by anyone, from anywhere, and on any device.

Zoho Voice is a hosted Private Branch Exchange (PBX) system, so you don’t need any special telephony equipment. All you need is an active internet connection. Create your Zoho Voice account, purchase voice credits from our store, get a local or toll-free number from any country of your choice, and start making calls

Zoho Voice is not just about making or receiving calls. You can add your team to your account, assign phone numbers to each team member, and choose whether to allow inbound and outbound service for a particular number. You can also assign extension numbers for your agents and enable extension calling internally.

To manage incoming calls, you can create call queues for your agents, create IVRs to direct calls to the right team, forward calls to a different number, or even ask the caller to send a voicemail when you miss a call.

Zoho Voice also allows you to monitor all live calls, record them, and generate call detail records (CDR) to analyze your team’s performance.

With its wide range of features and functionalities, Zoho Voice is up for the challenges of modern business calling. Sign up to start your 15-day free trial and see how Zoho Voice can meet your enterprise telephony needs. It’s time you make your business communication simple, cost-effective, and reliable.