Reach every applicant or student with chatbots
Easily create chatbots to automate routine interactions. Lend your team a helping hand using Zoho SalesIQ's enterprise-ready bot platform, Zobot.
You don't need to be a coding wizard to build a bot. Our codeless bot builder has an intuitive UI, so all you have to do is create a flow and type in your bot responses and actions. Then you're all set!
Introducing Answer Bot—an NLP-driven chatbot that uses our own AI technology, Zia, to understand common customer queries and answer them using your resource library. You can also add a library of small talk responses to make your bot more personable and include terms specific to your business to help the bot understand industry jargon.
If you're a coder who likes to get deep into your bot's brain, Zobot also has a programming interface that gives you full control over the chatbot's behavior. You can also power your bots with AI technologies like IBM Watson, Dialogflow, and Zia Skills, or connect it to your internal bot service and databases using our webhooks.
Give your visitors the answers they need
Compose documents like complete product specifications, company policies, and detailed instructions that your AI chatbot can suggest to your visitors.
Provide responses to common questions that the Answer Bot can use to directly answer visitor queries.
Unanswered Questions (UAQs)
Questions unanswered by the chatbot are automatically recorded along with the number of occurrences so your team can create resources for the most common ones.
Take the artificial out of AI with Small Talk
Give your AI chatbot a human touch by adding a library of engaging phrases to facilitate friendly interaction with customers.
Get your bot closer to your business with Business Terms
Equip your AI chatbot with terms that are related to your domain and business, along with alternates, so it's well-trained to respond when customers use industry-related jargon.
Plug your bot with your AI technology of choice
Zobot also includes an interface that allows you to power bots with AI technology you may already be using like
IBM Watson, Dialogflow, Microsoft Azure, and Zia Skills.