IMPORTANT! Please make sure you read the Terms and Conditions of Sale for Student Experience Management Website! Please ensure that you read the terms and conditions carefully as you will be required to acknowledge that you have read, understood and accepted them before you will be able to place an order!

Acceptance of Terms:

Your use of this site indicates your acceptance of these terms and your agreement to follow and be bound by them. By entering your personal details on this website, you are deemed to be bound by these Terms & Conditions. Do not use the site if you do not agree to be bound by these terms. We may periodically change the terms, without notice, so kindly check them from time to time as your continued use of the site signifies your acceptance of any changed terms.


Orders placed on the Student Experience Management website constitute your offer to purchase subject to this agreement. Student Experience Management will be under no liability for any order received until the order is accepted in writing. An accepted order may only be cancelled or varied with Student Experience Management’ consent; the giving of such consent shall not in any way prejudice Student Experience Management’ right to recover from the Purchaser full compensation for any loss or expense arising from such cancellation or variation. The provision of goods by Student Experience Management is subject to availability. In cases of unavailability, Student Experience Management will refund the client in full within 30 days.

Security / Privacy:

Student Experience Management shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: You agree to be responsible for your use of this website (as well as for use of your account by others, including without limitation any person under the age of eighteen years). Student Experience Management only stores customer data for its own use and not for resale to third parties.


Prices of Goods are exclusive of VAT and do not include Delivery Fees. Notwithstanding any price specified in the order acceptance, the price of any item of goods shall be that ruling on the date of their dispatch.

Payment / Retention of Title:

Student Experience Management shall be authorised to debit the aggregate amount payable for the goods ordered against the authorised Payment Card supplied by you when completing your order. Student Experience Management shall be entitled to debit your Payment Card on acceptance of your order and prior to delivery. By submitting your order, Identity Number and Payment Card details, you warrant that you are over the age of eighteen, are authorised to make payment with the Payment Card and that there are sufficient funds available to pay for the order. Payment terms shall be as agreed between the parties in writing at the time of the Contract. Ownership in the Goods shall not pass until the full contract price has been paid in full.

Payment options accepted: COD and Secure Online Payment

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Force Majeure/ Delivery:

Student Experience Management will exercise every reasonable effort to meet any quoted or agreed dispatch date. Student Experience Management shall not however be liable for any loss or damage due to delays or failure to ship resulting from any cause beyond its reasonable control, such as but not limited to compliance with laws or regulations, acts of God, acts of omissions of the Purchaser, acts of civil or military authority, judicial action, defaults of sub-contractors or suppliers, availability of stock, labour disputes, failure or delays in transportation, embargoes, wars or riots. For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any person other than yourself who receives the Products at the delivery address is conclusively presumed to be authorised to accept delivery on your behalf. Student Experience Management has outsourced all delivery and collection arrangements. Accordingly, Student Experience Management shall not be liable for any damage suffered or loss incurred by reason of any acts or omissions of the deliverer, its directors, employees, sub-contractors, agents, representatives and/or affiliates.

Country of domicile

This website is governed by the laws of South Africa and Student Experience Management chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.


Student Experience Management does not warrant that the functions provided by the site will be uninterrupted or error free, or that the site or the server that makes it available are free from viruses or other harmful components. You hereby indemnify Student Experience Management, its officers, members, employees, successors and assigns from any liability, loss or damage whether direct, special, indirect, incidental or consequential resulting from any claim, complaint, dispute, proceeding or cause of action against any of them related to the items or any other Goods, including without limitation their purchase, delivery, late delivery, non-delivery, or use. Notwithstanding any other provisions contained herein, Student Experience Management liability whether in contract or delict arising from any breach of any obligation in terms of this agreement, negligence or otherwise shall not exceed at any time more than double the monetary value of the order in respect of which any such dispute or claim arises.

Trademarks, Service Marks and Registered Design:

The Purchaser shall not, without the written consent of Student Experience Management: (a) Apply any trademark service mark or registered design to the Goods,(b) Make any use of the name or trademark service mark or registered design of Student Experience Management. (c) Remove, alter or obscure any trademark applied to the Goods, their packaging or accompanying materials by Student Experience Management.

Sole Record:

This Agreement constitutes the whole agreement between the parties relating to the subject matter hereof . No variation or addition to these Conditions shall be effective unless contained on the face of the order acceptance or in a written instrument signed by a duly authorized representative of Student Experience Management and a copy of such instrument is annexed to the order acceptance.