Training for Providers of Education, Training and Development

Upskill your team with personalised in-house training from Student Experience Management

SEM In-house TrainingStudent Experience Management regularly hosts a series of interactive workshops and training sessions focussing on academic governance, quality assurance, student recruitment- and retention. Below you can find the updated schedule of workshops available as in-house training options for private providers of education, training and development.

What is included?

  1. Branded workshop factsheets or invitations for your attendees to promote your training
  2. Branded posters containing your logo to promote workshops in-house
  3. Online registration services
  4. Online pre- and post-workshop surveys
  5. Branded certificate of attendance

These workshops are also offered nationally as public training at our network of training venues. Sign-up for the latest public training schedule notifications or visit our website to check out the latest course schedules.

Academic Governance Series

An effective Academic Governance Structure ensures pro-active management and avoidance of institutional risks typically faced by private providers of education, training, and development.

By ensuring the necessary boards and sub-committees are functioning correctly, and with proper maintenance of policies, operational procedures and manuals, academic institutions can improve productivity, stakeholder insight and improve profitability.

An effective Academic Governance Structure ensures pro-active management and avoidance of institutional risks typically faced by private providers of education, training, and development.

By ensuring the necessary boards and sub-committees are functioning correctly, and with proper maintenance of policies, operational procedures and manuals, academic institutions can improve productivity, stakeholder insight and improve profitability. The system contains the structure, policies, and processes as managed by various stakeholders within your institution and is also a key legislative requirement by the South African education regulatory bodies.

Join Dr. Mario Landman from Student Experience Management for an Introduction to the South African Higher Education Regulatory Framework.

Agenda

  1. A working overview of SAQA, DHET, and the CHE
  2. Processes for Accreditation and Accreditation
  3. Overview of Accreditation Criteria
  4. Preparing your institution for migration to the Higher Education framework

Policies form the backbone of every education institution and serves to declare an institutional commitment to various principles and best practices in a particular field of operation.

Without a strong set of policies to guide administrative and academic operations in your institution, your academic governance and quality management systems would falter. In this workshop we aim to expose both novice and experienced policy writers to the following:

  1. Policy development and authoring
  2. The role of policies within the QMS
  3. The role of policies within Academic Governance
  4. Quality Assurance and document management of policies
  5. Policies versus Standard Operating Procedures
  6. Best practices in policy writing

Student Experience Management Series

What is “Student Experience Management” and how does it differ from “Student Support”? Within the South African educational milieu, the term “student support” is a rather loaded concept without a set of clear parameters within which to define or circumscribe it. To most people, the term conjures mental images of sympathetic counselors offering emotional support to distraught students, but while there is certainly a place for this kind of assistance, in a contemporary educational context the term encompasses both academic and non-academic support applied reactively and proactively.

The presence of a holistic student support model, which evaluates and addresses academic and non-academic factors for student disengagement, plays a critical role in the shaping of the student’s “experience”. It is the nature of this “experience” that primarily determines a student’s level of motivation, participation, learning ability and ultimately pass/failure rates.

Join us for an exclusive full day training workshop where private education providers get to learn more about Student Experience Management.

Please Note

  1. Please note that corporate training is based on availability.
  2. Please request a copy of the SEM Travel Policy.
  3. Travel and accommodation can be arranged by the Student Experience Travel Desk.
  4. We recommend class sizes of no more than fifteen (15) delegates but more candidates can be accommodated at the discretion of the institution.
  5. Need a venue? Contact our Student Experience Consultants to arrange a venue and catering according to your budget.
  6. Personalised in-house training can also be developed based on specific requirements. Please contact us to discuss.